Terms and Conditions
Last updated: August 17, 2026
§ 1 Scope
These Terms and Conditions (hereinafter "Terms") apply to the use of the Famora.EE platform (website and mobile app), operated by MATTALNET GRUPP OÜ, Tuukri tn 19-315, 10120 Tallinn, Estonia (Registration number 14744075), hereinafter "Provider".
By registering and using Famora.EE, the user accepts these Terms. Deviating conditions of the user are not recognized unless the Provider explicitly agrees in writing to their validity.
§ 2 Registration and Account
Registration is required to use Famora.EE. The user commits to provide truthful information during registration and to keep access credentials confidential.
The user is responsible for all activities that occur under their account. In case of suspected unauthorized use, the Provider must be informed immediately.
Accounts for minors under 16 years may be created and managed exclusively by a guardian.
§ 3 Scope of Services
Famora.EE offers a family organization platform with the following core features:
- Shared family calendar with recurrence, scheduling conflict alerts, ICS subscription and export
- Shared shopping and task lists
- Location sharing, family map and safe places (geofencing)
- Voice input for event creation, read-aloud function and poster scanning (device-based text recognition)
- Family chat with encrypted transmission and storage
- Reminders and notifications
- Meal planning with optional dietary preferences and — when enabled — location-based hints
- Medication plan with reminders as an organizational aid (§ 3b)
- Places directory with suggestion feature for public locations
The scope of services depends on the selected plan (§ 4). The Provider reserves the right to further develop, modify or discontinue individual features, provided this is reasonable for the user. The Provider will inform users of material changes to features or subscriptions via the app, email or push notification.
§ 3a AI-Powered Features
(1) Famora.EE offers features based on artificial intelligence — in particular voice input, photo and document recognition, event detection from emails, daily overview, recipe suggestions and the read-aloud function.
(2) These features are supportive. AI does not make independent decisions and does not create entries without user confirmation.
(3) Recognition may be faulty or incomplete, especially with unclear speech, poorly legible templates or ambiguous information. Verification of captured data — date, time, location and participants — is the responsibility of the user. The Provider does not warrant the accuracy of the recognition.
(4) AI-generated content is marked as such. Details on the service providers used, data transmitted and transparency according to Art. 50 of the EU AI Regulation are governed by the Privacy Policy.
(5) AI features can be disabled at any time in settings. The Provider reserves the right to temporarily disable individual AI features for technical or legal reasons; the core functions of Famora.EE remain unaffected.
§ 3b Medication Plan (Reminder Function)
(1) The medication plan is an organizational reminder aid. It is not a medical device and does not replace medical or pharmaceutical advice. The user or the treating physician remains responsible for the selection, dosage and actual intake of medications.
(2) The Provider does not guarantee that every single notification will be delivered — for example if a device is switched off, offline or without notification permission. Users must not rely solely on reminders for medication intake.
(3) Information stored in the medication plan constitutes health data. Details on processing, legal basis and deletion are governed by the Privacy Policy.
§ 4 Prices, Trial Period and Subscription
Use of Famora.EE is on a per-family subscription basis. Four plans are available:
- Basic (12,99 €/year): Family calendar, shared lists, chat, meal plan and reminders for up to 3 family members
- Family (4,99 €/month): Up to 6 family members, plus location, family map, safe places (geofencing) and external calendars
- Premium (9,99 €/month): Up to 10 family members, plus voice-to-event, read-aloud function, poster scanning and event archive
- Assistant (19,99 €/month): Up to 20 family members, plus Famora Assistant: daily briefing, conflict assistant, email-to-event, pickup coordination and AI recipe suggestions, with enhanced voice and scan allowances
The current scope and allowances of each plan can be viewed in the app under "Subscription & Plans"; the description there at the time of purchase is authoritative.
Every new family starts with a free 14-day trial period. The subscription can be cancelled monthly. If it is concluded via an app store (Apple App Store, Google Play), its terms apply additionally; management and cancellation then take place through the respective store.
§ 4a Credits and Add-On Packages
(1) In addition to subscription plans, individual add-on packages ("Credits") can be purchased that add a specific allowance to a feature — in particular dictation minutes, scans, read-aloud minutes or email-to-event.
(2) Add-on packages are one-time, consumable in-app purchases (Consumables) and are processed through the respective app store (Apple App Store, Google Play); its terms apply additionally. Purchase and management take place through the respective store.
(3) Purchased credits are credited to a shared family wallet ("Wallet"), are available to all family members and do not expire (no expiration date). Credits can be used with any plan and unlock the respective feature — as long as credits are available — even in lower plans.
(4) Credits are consumed against actual usage. They are not refundable and not transferable. Already consumed credits are — subject to mandatory statutory rights — excluded from refund. Refunds are otherwise governed by the policies of the respective app store.
§ 4b Enterprise / Custom Plan
(1) For users with special needs, the Provider offers a customizable plan ("Enterprise" or "Custom Plan"). The scope — such as allowances, member count and features — is configured online; the price is calculated live (starting from 60 €/month).
(2) The custom plan only comes into effect after review and express approval by the Provider. The Provider reserves the right to decline a request.
(3) Billing takes place exclusively via the web using our payment service provider Stripe — not via Apple App Store or Google Play. This is a monthly subscription that can be cancelled monthly. Otherwise, the provisions of these Terms apply accordingly, in particular § 4 and § 5.
§ 5 End of Subscription, Account Lock and Deletion
When the subscription ends — such as through cancellation or failed renewal — access to the family account is locked after the paid term expires.
30 days after the subscription ends, the family data is deleted. Before this period expires, the user is informed by email and push notification and can renew the subscription or export their data. Statutory retention obligations remain unaffected. Details are governed by the Privacy Policy.
§ 6 Usage Rights and Obligations
The user receives a non-exclusive, non-transferable, revocable right to use Famora.EE for private, non-commercial purposes.
The user commits in particular to:
- Not using the platform for unlawful purposes
- Not distributing content that violates applicable law
- Using the location feature only with the consent of all affected family members
- Not performing automated access to the platform
- When suggesting entries for the places directory, providing only accurate information and not submitting unlawful content
§ 7 Data Protection
The protection of personal data is of utmost importance to the Provider. For details on the collection, processing and use of personal data, please refer to our Privacy Policy.
§ 8 Availability
The Provider endeavors to maintain uninterrupted availability of the platform. However, the Provider makes no guarantee of uninterrupted availability. Maintenance work, security updates and circumstances beyond our control may cause temporary restrictions.
§ 9 Liability
The Provider is liable without limitation for intentional acts and gross negligence. For negligence, the Provider is liable only for breach of essential contractual obligations (cardinal duties) and is limited in amount to foreseeable, contract-typical damages.
The foregoing liability limitations do not apply to injury to life, body or health or to mandatory statutory liability provisions.
The Provider is not liable for the accuracy, completeness or currency of content posted by users.
§ 10 Cancellation and Account Lock
The subscription can be cancelled monthly (§ 4). Beyond that, the user can delete their account at any time without providing reasons. Upon account deletion, all personal data is irrevocably deleted within 30 days.
The Provider may terminate the user account with immediate effect for serious violations of these Terms. The user will be informed of this.
In case of platform misuse, unlawful content in submissions (e.g., suggestions for the places directory) or other violations of these Terms, the Provider may temporarily lock the family account. A lock suspends access for all family members; the user is informed of the lock. Deletion of the family account by the Provider due to such violations is made only after prior notice.
The statutory rights of the user — in particular the right to delete their own data according to the Privacy Policy — remain unaffected by a lock. The demo access provided for app store review is not subject to locks.
§ 11 Changes to Terms
The Provider reserves the right to change these Terms for the future. The user is informed of changes by email or in-app notification. If the user does not object to the changed Terms within 30 days of notification, the changed Terms are deemed accepted. The user is informed of their objection right in the notification.
§ 12 Final Provisions
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.
The place of jurisdiction for all disputes arising from or relating to these Terms is, to the extent legally permissible, the seat of the Provider.
Should any provision of these Terms be or become invalid, the validity of the remaining provisions remains unaffected. An invalid provision is replaced by a provision that most closely achieves the economic purpose of the invalid provision.